Refund policy

Any cancellation/exchange in accordance with above terms qualifies for payment reversal / replacement of the Product depending on availability of the Product and preference of User.

  1. Refunds are only allowed for products which are unused, with original packaging and in good condition.
  2. Refunds are only valid for 14 days from the date of purchase.
  3. Eligibility for a refund applies only when a replacement product cannot be offered
  4. All eligible refunds against Cancellation of Orders by User will be subject to deduction of 4% of the Product Price already paid (Transaction value) as Banking and Transaction charges and balance would be processed to be refunded to User. User understands and agrees to such deduction by putting Cancellation request for any Order before delivery of Product.
  5. Any eligible refund will be initiated by the Company, within fifteen (15) working days of receipt of Request for Cancellation of Order, in case of Cancellation before manufacturing of the Products, However, it will be credited to User’s bank /credit card/debit card account within such time as taken by banking channels to process refund transaction.
  6. All refunds will be made out through crediting the account from which the payments were made.
  7. Processing Fee Reversal– In case of Cancellation of any Transaction due to any reason, whatsoever, and if there is any EMI Facility availed by User in that particular Transaction then Processing fee debited to User’s credit card account shall be reversed in accordance with the terms of the respective bank and User shall have to contact its card issuing bank in case of any issue relating to reversal of the said processing fee. The Company recommends that User should inform the card issuing bank for the cancellation of the transaction and
    refund of the processing fee and follow up with the said bank for the said refund. As represented by the Company’s banking partners the said refund of processing fee should take 2 to 3 weeks to get reflected in User’s card account. The refund of any processing fee depends upon the stage of the transaction when it is cancelled and shall be done in accordance with the terms of the card issuing bank. The Company shall not be responsible for any delay or issues relating to refund of processing fee by respective bank