In case the Product is found having manufacturing defect(s) as per warranty policy immediately
after delivery of the same, User can request for exchange/ replacement of the Product any time
after delivery of the Product but not later than seven (7) days from the date of delivery of the Product by contacting the showroom or by E-mail to dfmcllc@dfmcllc.ae .
1. In case User decides to get replacement of the Product due to manufacturing defect(s) as per warranty policy in the Product as provided above, then the Company will arrange pick up of the Product to be exchanged/ replaced. However, User agrees to assist and cooperate to
return the Product with all its accessories, original packing materials and such declaration duly signed by User as may be suggested by Customer Service Centre while registering call for return/replacement.
2. Subject to the provisions as set out here in above, User hereby agrees and understands that Products can be returned by User only by registering a ‘Return’ request by logging a call to
the respective showroom.
3. In case of any defect arising after delivery of the Product, such defects will be serviced in accordance with the warranty terms.
4. In case User opts for replacement of the Product due to any defect at the time of delivery, User will have to ensure that the Product is returned in undamaged and saleable condition
including all accessories and manuals
